Amy Daws is the best-selling author of the ‘Harris Brothers’ and ‘London Lovers’ series whose engaging and authentic social media presence has earned her a devoted fan following. Join us as we find out how she uses social media to connect with fans and grow her listenership, and learn how you can make her strategies work for you.
Q: How would you describe your writing?
A: I would say my writing style is rom-com with heart. Every time I sit down to write a light rom-com, I get deeper than I expected and end up crying through at least one scene. So I always know that no matter what, my characters are going to have moments of pain and sadness too. My readers often say that they’re laughing one minute and crying the next. I love that feedback because it means you’re FEELING.
Q: How did you get your start as a writer?
A: I have a unique entry point into the world of writing because my first book is a memoir about my journey through recurrent pregnancy loss. It’s called Chasing Hope and honestly, it was just something I needed to write for therapeutic reasons. But I’ve been a lover of romance forever, so once I wrote Chasing Hope, I guess you could say I got the itch. I sat down and wrote my first romance novel, and almost five years later I have 13 contemporary romance books published!
Q: Tell us about your online presence.
A: I’m everywhere on social media. Facebook, Twitter, Instagram, Goodreads, Book+Main. Instagram is my favorite right now. I’m a silly person by nature and I love sharing random musings in my Instagram Stories. I also have my website that I update regularly and a newsletter that I’m very consistent with.
I think I reach different readers at every spot. Some people only follow me on Instagram. Some only get my newsletters. It’s important for me not to forget any of those outlets when I have a new release.
Q: How does your personality show up in your online presence—or maybe that should be how does your online presence reflect your personality?
A: I definitely think social media should be fun. If you get too focused on sales and promotion, you lose your authenticity with your followers. I’m an open book person by nature. My first book was a memoir, so I’m out there already. I don’t see a need to hide my child or parts of my life from social media. People love my kid, and I love to share her! In a way, my family is a part of my brand now. This isn’t an intentional choice, it’s just something that feels right for me.
Q: What is the strategy behind your social media approach?
A: I post somewhere every day. Not everywhere every day. And I schedule some general promo posts to keep my name out there, but for the most part, I think my social media presence is the most effective when I post something in the moment. Readers care more about a funny interaction I had while writing that day, not a generic scheduled filler post. And you’ll see the difference in that with the amount of interactions you get.
I like authenticity. I like silliness. And I like to be real. I think posting in the moment helps me feel authentic. I don’t worry about having makeup on or that my hair looks good. I just post when I have something to say, regardless of how I look. Pre-made posts and pre-written text have a tendency to dilute your genuine voice.
And you have to find what works for you. I don’t really do a lot of the fancy Instagram pictures because that’s not me. I’m more of a nostril shot, double chin photo, meme myself with something ridiculous Instagrammer. I make fun of myself a lot, which I think takes me off a pedestal and makes me more approachable. Social media is a place I come to for endorphins… something to make me smile, and that’s what I hope people get out of my presence.
Some posts get more engagement than others. The promo posts get the least amount of engagement—if you focus too much on those, you lose that authentic voice with your followers. I keep an eye on posts that don’t get much engagement and try to think what I can do better to bring more reactions to a post next time.
Q:What is the strategy behind the way your website is organized?
A:My website is literally just a WordPress blog website that I’ve set up to look like a more traditional site. I pay $17 a year for it, and it’s simple and I can update it myself because it’s so user-friendly. My new release is always on the front page, loud and proud, and I always include a link to the audio—so I have ‘read’ and ‘listen’ on my front page. I made an ‘Audio’ tab and I break down all my audiobooks for anyone who’s looking to start listening. I have a ‘Reading Order’ tab, too, that talks about where everything fits in—I always try to update my reading order after each new release.
Q: How about your newsletter? What kind of content goes into that?
A: I do a newsletter at least once a month, sometimes two or three times—anytime I have something new going on. I use it to notify my readers of my new releases, any sales I’m doing, preorder links going live, a release date announcement, an audiobook release announcement, and a monthly free book from one of my author friends as a bonus to my subscribers and to cross promote with other authors. Readers feel like they’re getting something with every newsletter, and there’s a call to action in every one. I try to keep my voice the same as it is in social media so it feels authentic. I don’t want them to feel like they’re getting a different version of me that’s just trying to sell books.
I make a habit of sending out a rich text follow up email to anyone that didn’t open up my first email within 24 hours. With many newsletter companies, so many of our emails go to junk and the deliverability for plain text and rich text emails is better for the inbox.
Q: How do you get your fans from social media/website/newsletter to point of purchase?
A: I just make sure that my links are easily accessible, whether it’s my homepage on my website, a link tree in my Instagram bio, or my cover photo on Facebook. I have links everywhere. And I make sure I’m linking to both e-books and audiobooks. I treat my audiobook releases just like an e-book release. All buying options need to be included.
I for sure use my bounty links for ACX, and I have absolutely seen an uptick in my bounties earned since making my bounty links available on my website and social media.
Q: What inspires you?
A: My characters are my biggest inspiration. I’m a series writer and the secondary characters in my books always end up with their own books because I care about them all like real people. I want them to have their own “happily ever after,” so I continue until I’ve got everybody happy and in love
5-4-3-2-1! ACX author, narrator, and master motivator Mel Robbins joined us in-studio to discuss The 5 Second Rule and how her method can help creatives of all stripes achieve success. Writing one of the best-selling audiobooks of 2017 and an Audible Original out this past May, Mel knows a thing or two (or five!) about maximizing your productivity and growing your listening audience. Listen to our interview below or read through the transcript to learn from the path she’s blazed.
Key points from our interview with Mel:
Learn The 5 Second Rule and what went into creating the bestseller. (02:25)
Discover how you can join the indie publishing revolution by publishing or producing audiobooks on ACX. (05:20)
Hear how to connect with your listening audience from the recording booth. (08:15)
Build your social media following the 5 Second way. (09:18)
Learn the role of graphic and video content in promoting your work on social media. (11:40)
Find out how authors and actors can use The 5 Second Rule to increase productivity. (15:00)
How does Mel recognize when she is one the right path to success? (22:15)
Mel has inspired a great number of people, but who inspires her? (29:15)
Read the transcript:
Scott Jacobi: This is Scott Jacobi with ACX, and I’m here with Mel Robbins. Thanks for joining us today.
Mel Robbins: Well, thanks for having me.
Scott Jacobi: We are in our Newark, New Jersey studios and today, Mel and I are going to talk about her book, The 5 Second Rule and how some of her tactics can be applied to ACX authors and actors to find success in their own lives.
Mel Robbins: That’s right. Listen up, baby.
Scott Jacobi: So could you please start by, give us sort of your 60 second elevator pitch on yourself and The 5 Second Rule, just set us up with what we’re dealing with today.
Mel Robbins: Sure. My name is Mel Robbins, and I’m a businesswoman, a mother of three. I’ve been married 21 years, which is a small miracle that Chris stuck around for that long, and I wrote The 5 Second Rule which is a book about a mind trick that I created by accident 10 years ago that will help you change any habit and have a deeper connection with your authentic self. That sounded so cheesy it’s unbelievable, but that’s just what fell out of my mouth.
Scott Jacobi: I don’t think it sounds, I think it sounded authentic. Like you said, authentic self. If you’re doing it without thinking about it, I think it’s coming out just right.
Mel Robbins: There you go.
Scott Jacobi: So there you go. Okay, so to get into it, your book has been a smashing success on Audible as well as in ebook and print. It quickly became one of the best selling books that we have on Audible. It has a 4.6 rating over 17,000 reviews.
Mel Robbins: That’s insane.
Scott Jacobi: Yeah.
Mel Robbins: Can we just stop right there?
Scott Jacobi: And it’s just been out a year, right? Last February?
Mel Robbins: It hasn’t even been out a year. 17,000 reviews, 4.6 stars, that is the thing I’m the most proud of. The fact that it’s not only done well, but more importantly, people fricking dig it.
Scott Jacobi: They dig it. They’re giving it great reviews, and you’re nearing 300,000 Audible units. Okay, all right-
Mel Robbins: No, we’ve passed it. Nearing. Give me all the credit it is due.
Scott Jacobi: I need an updated paper. The big thing there that I find so fascinating is your audiobook sales are more than your print and your ebook sales combined.
Mel Robbins: Yes.
Scott Jacobi: Which blows my mind, and I’m sure it blows a lot of people’s minds that’ll be listening to this. It seems, in some ways, like it came together very quickly, like it showed up on the scene very quickly, but we know that usually, overnight success is a misnomer. Can you tell us about the work that you put into The 5 Second Rule that most people wouldn’t see that they might be able to learn from?
Mel Robbins: Well, I’m gonna answer the question two ways. First, I’m gonna talk about The 5 Second Rule concept, and then I’ll tell you into the work that went into creating not only the book but an audio experience that became the sensation that it’s become.
Scott Jacobi: Give it to me.
Mel Robbins: So first of all, the idea of The 5 Second Rule is super simple, and that is that you can change your life in five seconds. In fact, that’s the only way that you change your life, and I came up with this simple trick 10 years ago to help me beat a habit of hitting the snooze button and oversleeping every single morning.
Mel Robbins: So the idea of The 5 Second Rule was something that I used in private for five years. I then shared it on a stage just kind of extemporaneously. I said that correctly, right? Okay. Somebody taped the speech that I was giving and the speech went crazy viral and then people started to write to me about The 5 Second Rule. The writing and the kind of emails that we got from people that saw this speech online drove me to want to figure out why The 5 Second Rule actually works, and so I did a three year long research project into the science of habits and human behavior. I’m a real nerd. Like I’m super curious about human behavior and life hacks and brain hacks and it turns out The 5 Second Rule is one of the most powerful brain hacks backed by science that will help you make any change happen.
Mel Robbins: So there was eight years of using The 5 Second Rule and three years of research that went into the concept, and I think that’s one thing to understand that particularly simple concepts, the reason why a simple concept can be powerful is there’s typically a ton of work behind it. So that’s how the background on the actual concept, but with the book, okay. You’re talking to a chick that has some dyslexia. I have ADHD.
Scott Jacobi: Same.
Mel Robbins: I have horrendous executive functioning skills, and the idea of writing a book is literally the equivalent of taking a pencil and shoving it into my eyeball.
Scott Jacobi: I hope that’s not how you wrote it.
Mel Robbins: Pretty much, yes.
Scott Jacobi: But that’s a big undertaking to put all that together.
Mel Robbins: Yeah, and my business partner will tell you it was probably the worst six months experience for either one of us, because I was complete jackass to deal with, because I was stressed out all the time.
Scott Jacobi: I’m sure a lot of our authors can relate to that.
Mel Robbins: Totally. So we wrote and wrote and wrote and wrote and wrote, and I also … So the book took about six months to write. Now here’s the thing that happened. We self published the book, and so what happened is we had all this kind of pent up demand because I have a social media following and I have a speaking platform, and when the book came out, it sold out in terms of the print copies, because it was a really small print run in the beginning. Sold out immediately, I don’t know, the 15,000 copies that they printed. The only thing that was available was the audiobook.
Scott Jacobi: Was the audio, right.
Mel Robbins: Or the ebook. Now, the thing about the audiobook that I think was a differentiator is that when you say overnight success usually means 10 years of experience, the one thing that is different about me as an author is that I have five years of broadcast experience. So when it came time to do the audiobook, I just naturally looked at the audiobook as if it were producing a radio show.
Scott Jacobi: Another broadcast project.
Mel Robbins: Correct. So the interesting thing, and I fricking love ACX. The experience that I have had as an author using your platform and, I should say, this platform, has been mind blowing and very eye opening. Number one, we all know that there’s a huge paradigm shift in publishing, and authors make the mistake of letting their egos make big business decisions. There are a lot of authors, and you may be one of them, that feels a little insecure about your work, and so you think you need an agent, or you think you need a big publisher. You think you need some kind of advance in order to validate your work. The truth is, you don’t need … anybody. The only thing that will validate your work is you actually doing your work.
Scott Jacobi: Getting it out there.
Mel Robbins: Yes.
Scott Jacobi: Doing it and getting it out to people.
Mel Robbins: Yes. Regardless of how the book gets published, you still have to market it. So finish the book, but then when you publish the book, it’s gonna be on you to push it. You’re gonna make more money if you are pushing people to the audiobook, because if you do your global distribution, the percentages are fantastic. Now-
Scott Jacobi: Right. Better than you’re gonna find on the print or the ebook side.
Mel Robbins: Better. Are you kidding? 10 times better for crying out loud. I say to everybody that I talk to that reaches out to us about advice about writing a book and publishing, number one, no matter what, sever all audio rights. Do it yourself through ACX. It’s the smartest business move, it’s a long tail strategy, you have all the resources right here, you’re being a complete dummy driven by ego if you do it any other way. Because let me tell you something, that big publishing house that is launching your book for you, you know what they’re gonna do? They’re gonna hire the same actor you could hire. They’re gonna stick him in the booth here at ACX, and they’re gonna distribute it themselves through ACX and they’re gonna give you a penny. Goodbye.
Scott Jacobi: Right. So do it yourself, and that’s a big part of our platform is the ability either to do it yourself as you did, reading it, or to sort of be your own author entrepreneur or actor entrepreneur, take the power into your own hands, put yourself in the booth, or put yourself in the director’s chair, as it were.
Mel Robbins: The other thing that I wanna say quickly is that just like The 5 Second Rule was a mistake.
Scott Jacobi: A happy accident.
Mel Robbins: Seriously, it was a happy accident that changed my life and will change yours. The audiobook experience and us self publishing for the first time on ACX was an incredibly happy accident, and one of the things that I want you to understand if you do narrate your own book, and this is something I learned at radio that you don’t think about. When you’re doing an audio product, it is a one to one experience. So when you go into that booth, one of the tricks that we used to have when I was in the radio business is we would print out the avatars on Facebook of our fans and I would have one person paste it up, their face in the booth, and I would talk to that one person.
Scott Jacobi: And that’s your audience.
Mel Robbins: That’s your audience. It’s an incredibly intimate experience.
Scott Jacobi: Absolutely, and that’s one of the reasons that theater professionals, theater actors do so well with this, because they’re used to performing to the last row, and that’s a similar sort of idea to that. I think that’s great advice. You bring up your social media followers, which is a great point for me to pivot into my next question, and it also ties into the idea of no overnight success. You mentioned having a good social media following before you launched the book. You said people were reaching out to you and such about The 5 Second Rule when the video went viral. How did you use, once you had this book, how did you use the content around it to grow your social media channels, giving you a captive audience to then market the book to? What did you do that ACX authors or actors could try to replicate?
Mel Robbins: Well, so I have some particular rules about social media. Number one, it’s not about you. It’s about them. Unless you’re Beyonce and people wanna be a voyeur on your life, nobody really gives a shit, and so your social media is about what the audience that follows you is getting. So before you publish the book, as you’re writing a book, if you have something to say in a book, you also have something to say on social media. You need to start pushing yourself now to start publishing more content on social media. That content should be authentic. It should be personal. It should of value to your audience, and how do you figure that out? Well, you start publishing all kinds of stuff, and then you see what people comment on. You see what they heart. You see what they share. They will give you so much information based on how they’re interacting with you. Do more of what people interact with. That’s how you build an audience.
Scott Jacobi: Right. Test and repeat.
Mel Robbins: Yes, and you need to do it now. Don’t wait until the fricking book comes out and now you wanna sell something to people. Do it now.
Scott Jacobi: Right, get them involved. As we said, build up a little momentum, get them involved in the process early. We always tell our authors, tell them that you’ve cast your actor. Tell them that you’ve stepped in the studio. Share a picture of yourself as you step into the studio. Get people bought in emotionally to that product, so that when it comes out, they raring to buy it.
Mel Robbins: More importantly, as you’re writing it, take a photo of yourself as you’re struggling with procrastination. Write about it. Show people what you’re doing, and what happens is people feel like they know you. They feel like they’ve been along for the ride. They feel like for an entire year, you’ve done nothing but give value, value, value, and then when the time comes to support your work, now you can make the ask.
Scott Jacobi: And they feel like they’re giving you something back for what you’ve given them. I love that idea.
Mel Robbins: 100%. 100%.
Scott Jacobi: So as you’re talking about this social media content that you’ve created and you’re recommending others create, looking at your social media feeds, I noticed that you use a lot of video and image. It’s not just text based. I think a very basic thing people hopefully know about social media is video and pictures are going to get more engagement than just text based posts. They catch the eye. They take up more real estate, et cetera. How do you do that? So maybe you’ll tell me you are also a video producer and you’re also a Photoshop expert.
Mel Robbins: Not me. No, I’m not.
Scott Jacobi: So how do you do that and how could others possibly recreate that?
Mel Robbins: Well, the first thing that you could do is first of all, just shoot stuff on your smartphone for crying out loud. I mean, if you look at the stuff that goes viral, it’s really shady, fuzzy looking stuff that people shoot on their phones, so stop worrying about it being perfect. It’s not a book. This is a piece of micro-content that’s gonna last like 10 seconds. It’ll go viral if you’re lucky. Okay?
Mel Robbins: The second thing is that it’s platform dependent, so people that are on Instagram are image heavy. Things that are on Facebook tend to be either longer form or tend to be natively uploaded video. You don’t wanna just link to YouTube. That’s lazy. You gotta upload the video yourself to Facebook, otherwise you’re gonna decrease the amount of stuff that, the amount of times people share it. With YouTube, obviously it’s all video. If you start shooting your own video, almost like a selfie, just kind of talking to camera and showing people what you’re up to, sharing what you’re thinking about, you’ll see if it resonates with people. If you need to do more video, what you’re gonna do is you’re going to take a video of yourself and you’re gonna say, “I’m looking for an intern. Is there any high schooler out there that understands how to use iMovie or any of the editing tools, and I’ve got an incredible, killer, 10 hour a week internship with you that could turn into a paying gig.”
Mel Robbins: All of your friends’ nieces, nephews, sons and daughters will reach out to you, and next thing you know, you’ve got a couple people that are interested in editing video as an internship. Here’s what you’re gonna do. You’re gonna tell them to take five or six of the crappy videos that you’ve shot yourself and edit together something kind of cool. You give them that project as a way for them to try out, pick the best one, boom. Now you have a video editor. You do this one little push at a time, and so that’s how we started. We now have three full time video editors. We have a creative director that runs social media. We have community managers that respond to all the posts and the comments, and one woman who does nothing but just answer emails all day. Because my brand is all about helping people get the advice and the entertainment and the connection that they need so that they can do a little bit better.
Scott Jacobi: So speaking of that, let’s do that right now. We’ve talked about some of the broad tactics that you’ve used for marketing your books, but I love The 5 Second Rule. I think it’s so fascinating, and I tried it myself the other night. I’ve personally not been going to bed early enough, and I have a little daughter who wakes me up at the same time every morning, no matter how late I go to bed, and I’m playing on my phone too long and I’m staying up too late. So having listened and researched your book, I said, I really should go to bed, and then I said 5, 4, 3, 2, 1, I’m getting up and I’m going to bed.
Scott Jacobi: So it worked for me in that little instance. How can authors and actors apply The 5 Second Rule specifically to what they’re trying to achieve in their day to day lives with their audiobook and writing?
Mel Robbins: Great, well, so let’s talk about the big creativity killer, which is procrastination. So procrastination is a habit. You’re not a procrastinator. You have a habit of procrastinating, and when you look at the research around habits, there are three parts that make up a habit. Then those become like a closed loop that get encoded in your brain, and then you get stuck in the habit of procrastinating.
Scott Jacobi: What are the three parts?
Mel Robbins: The first is the trigger. The trigger is something that is outside of you that triggers you to repeat a pattern, and then when you do the pattern, you get a payoff. So with procrastination, the trigger is 100% always the same. Procrastination is a habit that’s triggered by stress. Believe it or not, when you procrastinate on work, it has nothing to do with work. You’re actually stressed about something else, typically, and the stress triggers you to blow off the things that require focus. And so blowing off writing, blowing off editing a video, blowing off working on your marketing, blowing off watching the videos on the ACX university platform in order to get better at the acting stuff that you need to do. All of that is triggered by greater stressors.
Mel Robbins: The reason why you have the pattern of procrastinating is because when you blow off the work that requires focus, you get a small amount of release from the stress that you’re feeling. So the only way to change a habit is not to worry about the trigger. There’s always gonna be shit that stresses you out. You just can’t control that.
Scott Jacobi: That’s life.
Mel Robbins: That’s life. But you can always choose how you respond to the trigger. So if the habit right now is procrastinating as a form of stress release, what we need to do is we need to actually retrain you that when you’re stressed, that you recognize it and that you actually push yourself forward and do a little work anyway.
Mel Robbins: And so the way that you’re gonna use The 5 Second Rule is when you catch yourself procrastinating, number one, acknowledge oh. Don’t say, oh, there I go procrastinating again. Go oh, I must be stressed about something.
Scott Jacobi: Okay, so link the two together.
Mel Robbins: Yeah, link the two together, and it might be maybe your dad’s … Somebody on our team, she’s worried about her dad’s health. They’ve got a test back that’s a little sketchy and she’s now extraordinarily upset about it. Okay? That’s the trigger.
Scott Jacobi: I hope he’ll be okay.
Mel Robbins: So acknowledge, I’m just stressed about dad. So that disappears the trigger, and then go 5, 4, 3, 2, 1, and I want you to just work for five minutes. That’s it. The reason I want you to just start working for five minutes is starting is the hardest part, number one. Number two, we’re not actually trying to turn you into a workaholic. We’re trying to retrain you and your response to the trigger of stress. Your old habit when you felt stress was to step back and procrastinate. The new habit is to recognize the stress, acknowledge it, and lean into the work.
Mel Robbins: So I only want you to work for five minutes because if I can get you started, 83% of you will keep going.
Scott Jacobi: 83%?
Mel Robbins: Yes.
Scott Jacobi: That’s pretty good.
Mel Robbins: Yes.
Scott Jacobi: I have a question about what you just said. I can say in my personal life, I’ve been working to try to do the first step of what you said, which is sort of step back and recognize, what am I actually feeling right now? What’s going on in my head or my body? Do you have a good way to take, is it a physical step back? Is it closing your eyes and taking a deep breath? How do you grab onto that moment and to not let it pass by?
Mel Robbins: Well, first of all, I count backwards, 5, 4, 3, 2, 1. That’s The 5 Second Rule, and you’ve got to do that because what you’re doing is you’re interrupting all of the bad habits and reactions that get stored as habits in the interior part of your brain, and you’re awakening your prefrontal cortex. By the time you get to one, your mind is now primed to focus, to act with courage, to do something new. So the counting backwards is essential.
Mel Robbins: You can use the rule, the second that you hit one, you’re in control. So you now have the ability to make a conscious choice, whether that’s pushing yourself forward by speaking up, or by doing something outside your comfort zone, or starting the work where normally you’d procrastinate. Or maybe you’re gonna use it to 5, 4, 3, 2, 1, and now pull yourself back. You’re not gonna micromanage your team. You’re not gonna snap at your kids. You’re not gonna reach for that Manhattan, that you’re going to redirect yourself away from the thing that you do that’s destructive.
Mel Robbins: So for me, when I first started using The 5 Second Rule, I used it to 5, 4, 3, 2, 1, get up on time. Then I used it to 5, 4, 3, 2, 1, get to the gym. Then I used to it to 5, 4, 3, 2, 1, kinda curb the drinking a little bit. Then I started using it to 5, 4, 3, 2, 1, change the way and the tone in which I was speaking to my husband. We were going through some shitty stuff at the time, and I was not being that nice. Now, I use it mostly for thinking patterns.
Scott Jacobi: Give me an example.
Mel Robbins: So self-doubt. Imposter syndrome. Anxiety. Any garbage that you think that’s actually self destructive. It is a habit, just like chewing your nails is a pattern that you repeat that’s annoying, so is self-doubt. So if you catch your thoughts drifting, you can 5, 4, 3, 2, 1, give yourself like a mental … slap, awaken the prefrontal cortex, and insert something that is optimistic or positive or self-serving instead of defeating. In the five years that I have been using The 5 Second Rule to redirect my thoughts and reframe them, I have fundamentally changed my mindset. I’ve cured myself of anxiety. I have no imposter syndrome, and this goes back to the original question, which is how do you, in the moment, figure out how to do this?
Mel Robbins: Well, I think that inside each and every one of us, whether you call it a GPS or you call it your inner wisdom or you call it your soul or whatever you want to call it, that there is a guidance system inside of you.
Scott Jacobi: Something innate.
Mel Robbins: It’s always talking to you. It’s a combination of all the experiences of your lifetime, situational intelligence. It’s your intuition. The fact is that when you start to use The 5 Second Rule to push all the excuses aside, you gain a level of clarity that is very hard to describe. It gives you a direct line to your intuition, because so many of us, our intuition kind of rises up, and then we shut it down with an excuse or with self-doubt or with anxiety. When you start to empower your own intuition, and you start to have a little bit more courage in your life, what happens is your ability to hear those moments, your ability to really know yourself and be able to self-monitor, it’s extraordinary. It’s the most powerful thing that you could learn to do.
Scott Jacobi: So you’re stripping away the self doubt-
Mel Robbins: Yeah.
Scott Jacobi: Which is leaving room for the way you truly want to be feeling and acting to bubble up and for you to be able to recognize it and act on it.
Mel Robbins: That’s a beautiful way to say it.
Scott Jacobi: Thank you.
Mel Robbins: Yeah, really.
Scott Jacobi: Great. So you talk about success and achieving this success based on these methods that you’re talking about. What are some of the metrics that you use to define success in your own life, and maybe also specifically for your book and your audiobook? What are your benchmarks?
Mel Robbins: Well, I want to be the number one audiobook in the world.
Scott Jacobi: All right.
Mel Robbins: There you go. There’s my benchmark. Let’s go. We’re well on our way. I’m just kidding.
Scott Jacobi: So you said, well okay, you set very high level goals. Do you set sort of sub goals under those to hit along the way, or do you just set that stretch goal and you do everything you can to hit that.
Mel Robbins: So I’m what you would call an outcome thinker, so I’m always thinking about where I want to get to. Maybe this is from a lifetime of experiencing anxiety, which is always living in the future and normally the future’s terrible. So that’s why you feel anxious right now. But I’m an outcome thinker, so I think about the things that I want to achieve, and then I always work backwards to figure out, well, what are the steps that lead me there? I measure my personal success by whether or not I’m energized and proud of what I’m doing and who I’m doing it with. I think the single thing that has been a really remarkable tipping point, and this will be another book that we’re gonna write.
Scott Jacobi: Somebody already used the tipping point, so I would suggest a different-
Mel Robbins: Oh, not that one, sorry.
Scott Jacobi: Just a different title, but I love the idea, so keep going.
Mel Robbins: There is this really interesting tipping point in our business where things just exploded. The deals were suddenly massive and the platform was getting bigger, and that was when we stumbled upon this really interesting little tool that I can’t wait to write more about. That is that every single one of us has an internal fuel gauge. If you think about it like a gas tank that has a gauge that goes from empty to full. When your gas tank is empty, you feel depleted. When your gas tank is full, you feel fully energized. I think we discovered this because we were trying to create an online course around passion, and passion is a very difficult topic to teach because at the end of the day, passion isn’t a thing. It’s not a profession. It’s not something that the place that you live or relationship that you’re in. Passion is energy.
Mel Robbins: The way to discover passion in your life is to follow the energy. When you tune inward and you pay attention to the data that your own body is giving you, you actually have the answer to the question that vexes everybody, which is how do I find my passion? You find your passion by aligning your life with the things that naturally energize you. So we made a crazy, lunatic woo woo business decision a year ago, my business partner and I, that we would only do things and we would only work with people that we are energized by. Anything that depletes us … we’re not doing it. I don’t care how much money they offer. I don’t care how big the person is, and when you use your internal fuel gauge as a way to make decisions, what you’re actually doing is you now have found a tool to make decisions that are aligned with the things that you’re naturally passionate about.
Mel Robbins: The cool thing is that when you’re energized, you do better work. When you’re energized by the people around you, you’re a better leader. When you’re energized by the projects that you’re working on, you’re fricking creative. So what that may mean for you as a writer is you might be depleted when you sit down to write at home. You might notice that if you go to the local library or you go to a coffee shop, you’re more energized. So if you make the small shift to write in places where you naturally feel more energized, you will be shocked at how your creativity and your productivity flourishes.
Scott Jacobi: So it sounds like in order to notice that, we go back again to what you were talking about earlier, that need to take a step back, check in with yourself, use The 5 Second Rule to center yourself, if you will. What I’m getting from what you were just saying is it almost sounds like a melding between eastern and western. It sounds like it’s a little bit spiritual, but you also say it’s internally data driven, and I love the idea of taking something that there are people out there that think spirituality is a squishy concept and aren’t super into it. If you can use it for yourself in a way that feels more authentic, as you said, I agree. I think it can be a great driver to success.
Scott Jacobi: I have a quick question for you on what you just said. I imagine that it’s easier to say, I’m only gonna work with people that make me passionate. I’m only gonna take projects, regardless of the money, that I really feel passionate about. I imagine that’s easier when you’ve had a measure of success then when you’re either just starting out or you’re sort of at that pivot point, like you mentioned, just prior to that tipping point. Any tips for how somebody could avoid the allure of, I need the money. I should just take that project even though I don’t love it. Because you went through that.
Mel Robbins: Oh, god. Look, if you’re at the point where you’re trying to pay your bills, take the … project, okay? What I’m talking about is having the awareness so that if you’re in a situation where you work for a company and there are people in the company day to day that deplete you, be aware of that, and take intentional steps not to get hooked into them. So it’s more of the awareness around how people’s behavior is contagious. If there are people you have to work with every day that deplete you, take steps to remove yourself from conversations with them. Take steps not to engage in the passive aggressive stuff.
Scott Jacobi: Minimize the exposure.
Mel Robbins: Yes. Exactly, and spend more time with the people at work that actually do energize you. If you are somebody that you’re starting the process of becoming an actor and you’ve got, it’s a new paradigm and learning something new depletes you, every time you notice that you’re depleted, I want you to redirect your thoughts to the thing that got you excited about wanting to do this in the first place, and anchor yourself there in the part of what you’re taking on now that actually energizes you. Does that make sense?
Scott Jacobi: Yeah, no, absolutely.
Mel Robbins: So it’s kind of the fact that this awareness around what naturally depletes you and what naturally energizes you, how that can give you the beacons that you need to pivot in order to align your life and your work in ways that are more satisfying and more successful for you.
Scott Jacobi: Right. I love it. That definitely does make a lot of sense. As we start to wrap things up here, I’ve got one more question for you and then we’ll go into our little end game here.
Mel Robbins: Cool.
Scott Jacobi: But as you’ve mentioned and as people will see the moment they click on any of your website or social media profiles, you’ve inspired a great deal many people with this 5 Second Rule. I’m curious, who inspires you? Who has inspired you, or who do you currently see as a hero, and don’t say yourself.
Mel Robbins: Well, if I have to be … The first person that comes to mind, as cheesy and as predictable as it is, is Oprah, and there’s a reason why. The reason why is, first of all, I grew up with her. So I’m gonna be 50 this year, and when I got home from school, she would be on TV. It was my first habit that I remember in terms of television-
Scott Jacobi: A good habit.
Mel Robbins: And always looking forward to something. What I loved about her show was the fact that she made the fact that we’re all screwed up normal, and she wasn’t the kind of expert that was talking down to people. She was the kind of person that was right there alongside with you, and that really inspired me. Then when 10 years ago, I first stepped into the media business, and I signed a development deal with ABC, one of the people that was coaching me was one of the creators of The View, and they wanted to turn me into a talk show host. I remember him making me watch all these clips of Oprah Winfrey.
Mel Robbins: One of the things that he said about her that he wanted me to pay attention to, and as an actor and as an author, when you think about your audio experience of the story that you want to tell, I want you to remember this.
Scott Jacobi: Hit me.
Mel Robbins: When Oprah Winfrey opens her show, it doesn’t matter what she’s about to talk about. She exudes a level of excitement about what’s about to go down that makes you lean in because she believes that what you’re about to hear about the brand new microwave that’s gonna hit, that it’s gonna change your life. So she was a master at piquing your curiosity and making you pay attention. She was also a master at being passionate about what she was talking about.
Scott Jacobi: You took the words out of my mouth. I was going to say, based on what you’ve just said, she must be very passionate about what she does, and that makes a great point for especially actors as they step into the booth and they’re preparing to read their tenth book in a row and they’re looking to get those energy levels up. Having that passion and being passionate about it is such a key part in connecting with the audience for that performance. You’ve taught me, I was gonna say, Oprah must be incredibly passionate about what she does to bring that level of excitement every show.
Mel Robbins: Yeah, and when I step on a stage, for example, it could be an audience of 20,000 in a stadium. It could be 500 folks that work in financial services like we had in the audience yesterday in Dallas. The thing that drives me is knowing that there is one person in that audience whose life is about to change because of something they’re about to hear. If you step into the booth before you record your book, and you convince yourself that that one person, there’s one person out there that has to hear this story, and I’ve got to tell it in a way that is so compelling that I reach that one fricking person, you’ll win.
Scott Jacobi: Going back to what you said before about the audio medium being very one to one, being very intimate. Absolutely. I love it. I think that is great advice, and I think that’s a great point to wrap up the meat of this on, and to launch into our end feature, which we normally call the lightning round, but for this session we’ll call it the 5 second round.
Mel Robbins: Okay.
Scott Jacobi: So I have, and you have not seen these, so I’m-
Mel Robbins: I have not seen these.
Scott Jacobi: And they’re not difficult. They’re not gotcha questions, don’t worry.
Mel Robbins: Okay.
Scott Jacobi: But yeah, favorite place to write?
Mel Robbins: My favorite place to write? Into a microphone. I don’t like to write. I dictate everything.
Scott Jacobi: You dictate everything.
Mel Robbins: I’m an editor. I’m not a writer.
Scott Jacobi: So who puts it down for you?
Mel Robbins: Siri.
Scott Jacobi: Siri?
Mel Robbins: Yes.
Scott Jacobi: Okay.
Mel Robbins: Or Dragon Dictate, I use those two.
Scott Jacobi: Okay, all right. Cool. What is your favorite time of day to dictate?
Mel Robbins: Any time.
Scott Jacobi: Any time?
Mel Robbins: Yes, because I’m not a writer. If a thought comes to me, it’s like, I just puke it out right now.
Scott Jacobi: You gotta get that out right away.
Mel Robbins: Before I forget it. Remember, ADHD, dyslexia. You gotta work with what you got, people.
Scott Jacobi: So along those lines, coffee or tea, or no caffeine at all?
Mel Robbins: Coffee for sure with whole milk, except for when I have bronchitis, which I get every fall and spring, and then it’s tea.
Scott Jacobi: Okay. All right. Favorite pizza topping?
Mel Robbins: Mushrooms.
Scott Jacobi: Mushrooms?
Mel Robbins: And sausage.
Scott Jacobi: Together? Mushrooms and sausage?
Mel Robbins: Yes, mushrooms and sausage. More mushrooms.
Scott Jacobi: Okay. Favorite place to go on vacation?
Mel Robbins: Eleuthera. We had our best family vacation there.
Scott Jacobi: Eleu, where is that?
Mel Robbins: Bahamas.
Scott Jacobi: Bahamas, okay. Great. What item would you bring to a desert island?
Mel Robbins: A tent.
Scott Jacobi: A tent?
Mel Robbins: Yes, a water well.
Scott Jacobi: That’s a very … some people would say their favorite book or a locket from their mother.
Mel Robbins: God, no! I want to survive. Are you kidding?
Scott Jacobi: I like that answer. I like that answer. What was the last movie that you saw? Do you have time to see movies?
Mel Robbins: Yes. I watch movies on planes. I watched Wind River last night on the plane here, and it is a very upsetting movie. It’s a riveting story. I bet it would make an incredible audiobook, but it was very upsetting to watch.
Scott Jacobi: Last question. What is one thing we didn’t ask you about today that you would like our listeners to know?
Mel Robbins: I have no idea. Join us on social media. We reach 20 million people a month on social, and we bring you behind the scenes, and I don’t think I’m an expert in anything. I am a professional over sharer. I am intellectually curious. I’m a nerd about personal development, and I love sharing the stuff that I’m learning that’s working, not because I think that it’s what you should do, but because I hope it makes you think about what you are doing and how you could do it better for you.
Scott Jacobi: Great. Well, thank you for sharing that everything you’ve shared today with us. Definitely, definitely, definitely go check out The 5 Second Rule on Audible.
Mel Robbins is a serial entrepreneur, best-selling author, internationally recognized social media influencer, and one of the most sought-after motivational speakers in the world.
With over 225 narration credits on Audible, not to mention his work on Broadway and TV, Nick Sullivan is an accomplished actor. The release of his second novel, Deep Shadow, reveals that Nick is a skilled writer as well. Nick recently sat down with us to share how his history as a performer influenced his work as an author.
Actor/author Nick Sullivan
Q: How did you become an audiobook narrator/producer?
A: Growing up, I was fascinated with “radio books,” and listened to the Radio Reader with Dick Estell on my local NPR station. When I became a professional actor and moved to New York, I came across an ad asking for actors to record for the Jewish Braille Institute. About a week later, I was shooting a short film and the actress playing my wife told me about the now-defunct Talking Book Productions, which recorded books for the Library of Congress. I auditioned and within days I was recording my first book, A Day No Pigs Would Die.
I’ve worked in film and TV, toured with a couple of shows, and have even appeared on Broadway a few times, but I always came back to audiobook work. I got into full-service audiobook production via Audible Studios, and I was involved in the first beta for ACX.
Q: What made you decide to try your hand at writing?
A: I dabbled in screenplay writing early on. Then, as my narration career hit its stride, it occurred to me I might be able to write if I put my mind to it. Then one day a few years ago, inspired by the wacky garden decorations in SkyMall magazine, I bought ZombieBigfoot.com and wrote a screenplay. Before I did anything with it, I booked Newsies on Broadway, then a tour of Kinky Boots. Finally, when I got back, I looked at the screenplay and thought: “I’m a narrator. I’ve been recording various authors across all genres for twenty years. Why don’t I novelize this first?” And I did. Zombie Bigfoot hit #1 in Horror Comedy in 2017. My second novel, Deep Shadow, about a team of scuba divers who get caught up in some dangerous international intrigue, just came out last month, and it’s off to a great start. There’s nary a zombie nor a Sasquatch to be found in its pages.
Q: How did your experience telling stories with your voice influence your writing?
A: I think it’s helped with the dialogue. I already have a “visual style” to my writing, with my structure having a lot in common with movies and episodic television. I married that to my desire to have every line of dialogue sound at home flowing from that character’s mouth. There were many times where I’d stop writing and “narrate” what I’d just written; often this would result in “oh my goodness, no…” and I’d go back and tweak the sentences to flow better. Once in front of the microphone, I made a number of changes during the audiobook recording process: I simplified some of the dialogue when it seemed too wordy or made a change here or there to let a conversation unfold more smoothly. There’s also the overall pacing of a scene that I think narrators are very attuned to. The author might be building to a climax, ratcheting up the action, or simmering in a tense situation—the narrator has to be on the same page with that, adjusting their pace and intensity accordingly. I’m hoping I managed to provide some excellent builds, transitions, and even moments of quiet.
Q: Do you write with the audio performance in mind?
A: Oh yes. For Deep Shadow, I picked voices I knew I was at home with and wove them into the characters from the start. I used accents for some characters that I was quite comfortable with; though I did use Afrikaans in Zombie Bigfoot and I’d never done it, so I forced myself to learn it since it was crucial to the character. But some dialects are my kryptonite. You will never hear a Chicagoan in my books. I sound like that “Da Bears” sketch from Saturday Night Live.
Q: Were there any authors that you tried to emulate or use as specific influences?
A: I think I’ve got a fair amount of Carl Hiaasen in my blood—I recorded one of his books long ago and went out and read-for-pleasure nearly all of his works. I love how he can fold absolutely absurd situations and broad characters into serious, suspenseful situations. Stephen King’s work has also informed my writing. He can go full-horror, but he’s not afraid to go all “funky n’ cool” too, inserting levity into the horror. And King’s book On Writing has some gleaming gems of wisdom about the craft.
Q: You wrote an impressive variety of voices/accents into Deep Shadow. Why did you decide to go that route?
A: It’s tricky, because I didn’t want to go overboard, but honestly, the location and nationalities involved in the story required a lot of accents. In fact, I decided to tone down a couple of the accents because there were so many. One example is with Martin, the elderly cook and father figure to Boone. He’s a native Bonairean, and would speak Papiamentu, a creole dialect on Bonaire. It’s a fascinating mish-mash of languages, but I decided I wanted him to have a clean delivery to match his straightforward wisdom. I knew some Bonaireans and Curacaoans who didn’t have strong accents, so this was something I felt I could do.
My general rule is, if someone is “from” somewhere, they need to speak accordingly. That being said, I didn’t want my main character to have an accent, so even though I wanted Boone to be from my home state of Tennessee, the decision to give him a Dutch father (which is part of his connection to Bonaire) gave me the license to have him speak without a Southern accent. Emily, on the other hand… I’ve noticed that the Caribbean is chock full of divemasters from the UK, Australia, and South Africa, so I wanted her to be a Brit from the beginning.
Nick the actor in the booth
Q: Did you find the experience of narrating your own writing to be easier or harder than narrating someone else’s work?
A: I hope it’s not a cop-out to say “both.” Honestly, the dialogue was a blast, because I knew exactly the intonation and intention I wanted. But, since I wrote the material, I knew in the moment if my vocal choices weren’t accomplishing what I intended, so it took longer than usual to record. I didn’t finalize the text for either book until I recorded it, so I was able to change any sentence that struck me as clunky, and I even reordered a few things. I remember a particular section in Deep Shadow where I had a lot of exposition to get through and finally I just stopped and said “No…if I don’t find a way to begin the dialogue earlier, people will drive off the road listening to this.” I don’t want to give any spoilers, but I found a way to introduce a second character earlier, allowing me to intersperse some dialogue.
Finally, no editor can catch typos like a narrator. For both books I hired a professional editor who caught plenty of them, but I still caught quite a few more when I narrated…and then a couple more when I QC’d and edited the audio.
Q: What’s next for Nick the author?
A: After Nick the Narrator finishes up a couple of projects, Nick the Author is going on a scuba trip to Saba in June, then he’s off to Bonaire for a writer’s retreat with two other authors. I’m hoping to have a first draft of the sequel to Deep Shadow by late September.
NICK SULLIVANhas narrated audiobooks for over twenty years and has recorded over four hundred titles, receiving numerous AudioFile Earphones and Audie nominations and awards. He has performed on Broadway and appeared in many TV shows and films, such as The Good Wife, The Affair, Divorce, Bull, Madam Secretary, Boardwalk Empire, 30 Rock, Elementary, and all three Law and Order series. Nick is also the author of Deep Shadow and Zombie Bigfoot.
Audible Approved Producer Eric Martin joins us today to discuss one of the rewarding creative partnerships he’s forged on ACX and how it has grown across multiple audio projects. Here’s Eric in his own words.
Hitting the Jackpot
Audible Approved Producer Eric Martin
I got my start in audiobooks via ACX back in 2012. A lifelong love of storytelling and audio recording led to podcasting in the mid-aughts, which led to audiobook narration and production a few years later. Publishers like Penguin Random House, Hachette, and Tantor Audio quickly found me through my work, and I’ve since gone on to narrate or produce more than 150 titles and counting. I’m grateful to ACX for the opportunity to get my foot in the door and learn what there is to know about audiobook production and narration. Even today, ACX remains an important part of my portfolio. I love being able to work directly with authors and create projects that I’m passionate about. Here’s the story of how I hit the jackpot working with a great author on one of my favorite subjects.
Place Your Bets
When I’m not narrating for work, often I’m reading for pleasure—and I particularly love adding nonfiction titles to my library and learning something new. In 2014, I picked up Grandissimo: The First Emperor of Las Vegas, and was immediately fascinated by the story of larger-than-life impresario Jay Sarno, the creator of the iconic Caesars Palace and Circus Circus casinos in Las Vegas.
The book was written by David G. Schwartz, who is the Director of the Center for Gaming Research at the University of Nevada, Las Vegas. He’s a prolific writer on websites like Vegas Seven and an engaging public speaker with a dedicated following. The combination of great material, engaged author, and excited fanbase made this a very attractive project to take on. I approached David and asked if I could help adapt the book into audio. He agreed, and we began our collaboration.
A couple of months later, the audio edition of Grandissimo was released. David helped get the word out to his fans and readers via social media, and I interviewed him on my podcast “This American Wife.” Together, we reached a lot of potential listeners.
The combination of a great story and a marketing push from both author and narrator using podcasts and social media helped drive sales, and contributed to Grandissimo being featured as an Audible Daily Deal a few months later.
Let it Ride
Based in part on the success of Grandissimo, I was inspired to create an original audio work of my own about Las Vegas. Hoot Gibson: Vegas Cowboy features an all-star cast including Andy Daly, Weird Al Yankovic, Rachel Bloom, and many others.
We included a lot of real Vegas history in the series, and because David and I had collaborated together and kept in touch, he was able to refer me to the Center for Gaming Research that he directs at UNLV. It’s a big library and an incredible resource for all things Vegas and gambling.
I listened to oral histories at the Center that became a huge inspiration for many characters and scenarios in the finished series. It was an unexpected thrill spending many hours listening to old tapes in the library and hearing such incredible stories that brought history to life.
I did a bit of research and discovered that nothing like this was available in audio. I thought it would be a great way to learn about a fascinating topic, and I knew that Vegas and gaming fans (as well as UNLV students) would be eager to have a resource in audio that could tell the compelling tale of humankind’s relationship to chance. So, I rolled the dice and said yes!
Right away, I knew that I wanted to get David’s voice into the project. I’d previously had authors narrate their intros to include them in the audiobook, and this time, we took it to the next level. The printed book ends at about 2013. We thought we could bring listeners right up to the current moment with a funny and informal audio interview that would end the book.
Plus, it would be a great excuse to get out to Vegas for a trip!
David and I met at a local Vegas studio in late December, not far from the Strip, and recorded a great conversation about the latest trends in gaming, e-sports, entertainment, online betting, and VR. This interview, exclusive to the audio edition, is the final chapter of the audiobook.
Working with David has been a great experience. Bringing these amazing stories to life in audio is a reminder of why I do this work in the first place—to bring projects that I’m passionate about to listeners.
Along the way, I learned a lot about the value of creative partnerships in this business. My advice to those that want to build relationships and further their career is:
Don’t be afraid to make the first move. None of this would have come to fruition had I not taken a chance and approached David in the first place.
Keep the lines of communication open, even after the initial project has been completed. You never know when one good idea might lead to another, or who might be able to set you up with your next big opportunity.
Combine powers. David and I made an excellent marketing team, and together we were able to reach more listeners than we’d have been able to individually.
Get creative. Find a way to offer your fans something of value that they wouldn’t have without you. In this case, my exclusive interview with David made for a unique experience that differentiated the audiobook from other formats.
So, if you play your cards right, you won’t get lost in the shuffle. And you might just win big.
Eric Martin is the narrator of over 150 audiobooks, including works by George Saunders, Kurt Vonnegut, and David Foster Wallace. He is the director and narrator of Audible’s hit audio show Stinker Lets Loose! also starring Jon Hamm, Rhea Seehorn, Andy Richter, and many more, and co-creator of the original audio series “Hoot Gibson:Vegas Cowboy.”
Audible Approved Producer Joe Hempel took up audiobook narration and production on a dare. Over the next few years, he invested his full focus into learning his craft, and made audiobook production his full time career in 2017. 176 audiobooks and 6 ABR Listener’s Choice nominations later, Joe joins us to share the highs and lows of his journey and the value of leaning on his fellow creatives in times of need.
A: I became a narrator/producer in an odd way. Back in 2014, I was starting to gain some traction as a book reviewer, writing for sites like Horror Novel Reviews. I reviewed an audiobook, and while I took pains to avoid being overly harsh, I did give it a poor review. I was later contacted by the narrator and told “If you think you can do so much better, you do it.” I had always enjoyed books, and I loved audiobooks for the way the narrator’s performance brought the book to life, so I took the challenge. I did a little bit of research and found my way to ACX back in late 2014. I happened to notice that an author I’d recently reviewed had a book up for audition, so I reached out, and ended up producing his audiobook. At that point I wasn’t doing it for the right reasons, but I realized that this was something I loved. About 3-4 months later, I still found myself longing to be a part of the publishing world. So, I came back with a new perspective and built up from there.
Q: How did you make the leap to full-time audiobook narrator/producer?
A: In late 2015, I was at something of a crossroads in my life. I found myself shopping for my kids’ Christmas presents at the Dollar Tree because I had no money. I felt like a failure because I wanted to provide for my kids better than I was provided for, and I wasn’t doing that. At that point, I made a conscious decision: I was never going to be in this position again, and I was going to make sure of that by getting good at audiobook production. From there, I became more active in online audiobook communities like the Indie Narrators and Producers group on Facebook. I listened to everything those who came before had to say, I watched what they did, and I took as much audiobook work as I could handle. I picked some winners (and some non-winners) on the Royalty Share side, but I kept at it and started to see an upward trend to my abilities and earnings. This took a lot of sacrifice, including sleeping three hours a day in order to do both audiobook work and my full-time job.
In the middle of 2016, I started to get a good mix of both Per-Finished-Hour work and Royalty Share work. By the end of 2016, my royalties were closing in on my monthly salary at my full-time job. I figured if I could keep finding good titles and marketing myself as a serious narrator, things would continue to improve. I was beginning to learn how to network by watching how narrators I admired utilized social media, and how to market myself to authors that didn’t have audiobooks. People were now approaching me to produce their titles! All my hard work was starting to pay off, but there was still something missing, and I didn’t figure out what that was until a few months later.
Joe and Melissa teamed up to co-narrate this romantic comedy on ACX.
Q: What was it that you were missing?
A: A creative partner. In my opinion, it’s incredibly important to have that one professional colleague you can talk openly with, someone who keeps you focused and motivated when you feel like a fake, who you can celebrate the successes and excitement with. For me, that person is Melissa Moran. We began working together in 2016 when Melissa posted in the Indie Narrators and Producers Facebook group, seeking a partner for dual POV (that is, male and female) romance narration. I was looking to give the genre a try, so I put my hand up, we submitted together, and ended up landing the book. From there, a natural friendship bloomed. Since we were at roughly the same point in our careers, we kept the same crazy schedule. We made audiobook production our full-time careers within a few months of each other, and we started getting hired by publishers around the same time. We found ourselves comparing notes more and more, and in the beginning of 2017, we started working as a dual romance narration team (and marketing ourselves as such).
Melissa is someone to bounce ideas off of, someone to complain to when things aren’t going well, someone to share celebrations with. We check in on each other’s progress, offer encouragement, and help build confidence. We seem to do better together at conventions and workshops than we do separately. It’s wonderful to know that someone is there to question my sanity when I’m about to make a wrong turn or to give me the lift I need when I’m down. Almost a year and a half later, we are still celebrating successes and trading marketing ideas. I encourage everyone to find that person. This can be a solitary business, but no one person will make it without someone else’s help.
In 2017, I made more money than I’ve ever seen in my life on ACX, and with that encouragement, I fired my boss. I quit my job mostly due to what I was making on ACX royalties. At almost 40 years old, I finally feel like I’ve got a handle on life, but it all started with clicking “I’m Done” on that first project.
Q: How do you make sure you continue to grow and improve in your audiobook career?
A: For one, I listen to audiobooks every day. You absolutely cannot be successful in this business without being an avid audiobook listener. Listen to those that are better than you; listen to those that are where you want to be. I’m a big audiobook fan, so I’ve turned the passive listening I’d be doing anyway into active listening that helps make my own performances better. If I’m trying to build a specific skill, like giving an engaging nonfiction read or transitioning between moods in a novel, I’ll listen to something by Sean Pratt or Scott Brick. When I’m looking to develop character voices I’ll study Marc Thompson’s work on the Star Wars audiobooks. I try to learn as much as I can from these performances before I start bugging fellow narrators for tips or advice.
I’m also continuously getting coaching and attending workshops. I have studied with Sean Pratt and Scott Brick, I’ve used Jeffrey Kafer’s Audiobook Mentorship a few times, and I’ve gone to workshops put on by Johnny Heller and others. These are some of the top people in the business, and for good reason! Listen to them, and take their advice.
Q: What is your favorite piece of studio gear?
A: My booth and everything inside it. I enjoy horror pop culture. I’ve got a signed Pop! figure and mask from Kane Hodder, a mask from Derek Mears, and a signed machete from CJ Graham—all of whom played Jason Voorhees in various Friday the 13th films. They keep me company while I’m spending hours upon hours in there.
Q: Do you have a fun hobby or skill unrelated to your audiobook work?
A: I worked in professional wrestling for 10 years in production and as a referee, and got to meet most of the wrestlers you see on TV today (if you’re into that sort of thing). I also play fingerstyle guitar and have built up a nice little collection of vinyl records. I’ve always got something spinning, whether I’m prepping a book or writing this blog post. The words you’re currently reading were soundtracked by Rod Stewart/Faces Live from 1973.
Joe Hempel has entertained listeners with over 175 audiobooks ranging from horror to romance, and mystery to non-fiction. Joe still lives in Cincinnati with his three amazing children, enjoys running marathons, and bringing words on a page to life. Find him on Facebook and Twitter.
On Sunday, as part of their 20th anniversary celebration, Audible announced the inaugural inductees of the Narrator Hall of Fame. This week, four ACX Producers receiving this honor share their reflections and their advice to future inductees. For our final installment, Simon Vance offers his thoughts.
I honestly never suspected I’d make it into any kind of Hall of Fame. That I have been inducted into Audible’s Narrator Hall of Fame is beyond my wildest dreams, and I am so honored.
Hall of Famer Simon Vance
I was asked here if I had any advice for narrators just starting out. Well, I’ve been recording audiobooks for a long, long time. So long that I wouldn’t have the first clue how to get into this business if I wasn’t in it already! But I do know people who are the kinds of teachers I would go to and who can give excellent advice. They’re the people who have a good track record of experience themselves. Johnny Heller and Paul Alan Ruben are based in New York, and Scott Brick and are two narrators I trust on the west coast. Almost all these narrators (Paul Alan Ruben is a Grammy-winning director) will coach via Skype if you’re not in their city.
Once you’re underway, then I would advise you to keep Neil Gaiman’s three rules for success in your work life in mind:
Be very good at what you do.
Be pleasant to work with.
Always deliver what you promise on time.
And bear in mind, he says (and I think it’s true) that you can survive on two out of the three. So, you may not be the best, but if you’re good to work with and you deliver on time, you’ll probably always find work.
Audiobook narration is not for the faint of heart. Sometimes it can be a grueling marathon. It’s certainly not a sprint. But the rewards (maybe not always the financial, but certainly the spiritual rewards) can be amazing. If you’re lucky and you’re talented you might find both. This is a wonderful community to be a part of.
Congratulations to all the inductees, especially those who joined us this week! Read the full series here.
This week, four ACX Producers who are among the 20 inaugural inductees into Audible’s Narrator Hall of Fame join us to share their reflections and advice for their fellow narrators and producers. Today, Luke Daniels offers his thoughts.
Hall of Famer Luke Daniels
For almost a decade, I have been blessed to become a small part of the audiobook industry, and now I am extremely honored to be selected for Audible’s Narrator Hall of Fame. I want to share this recognition with every other narrator, producer, proofer, casting director, designer, sales rep, engineer, and listener who labors in their own significant way to bring these stories to life. It’s all of us who have made this industry what it is today, and I am lucky to count myself among your ranks. As for Audible, thank you for being the lighthouse as we discover this new world.
Choice is the lynchpin of any journey, and I’ve been asked to share some of the decisions that I believe helped get me to this point.
Listen to audiobooks! Listen to other narrators. Talk to people in the industry and listen to what they have to say. Gather information like its oxygen. Learn about all sides of the business. You’re not just a talk-monkey. Well, you are, but become a better one by being aware of what’s happening in the audiobook industry.
You are your product. Tend to yourself. As a performer, your body is your instrument. Sitting still with intense focus in front of a screen is not great for our physical or mental health. Do other things. Get out. Experience life. It will inform you as a performer and help make you a more well-rounded product.
Market yourself. Put yourself out there. Take chances. Build a fan base through social media. Help out your peers in the industry. Lift each other up, and we all rise to the top.
Thanks for all the hours of listening and for this incredible honor. I am truly grateful.
On Sunday, as part of their 20th anniversary celebration, Audible announced the inaugural inductees of the Narrator Hall of Fame. This week, four ACX Producers receiving this honor are sharing their reflections and their advice to future inductees. Today, we’re joined by Scott Brick.
Hall of Famer Scott Brick
Being told I’ve been elected to Audible’s Hall of Fame is easily the most surreal experience of my life. As a sports fan, I’ve grown up in awe of the men and women worthy to be designated Hall of Famers, but never anticipated the possibility of it happening in my life. And while I don’t feel even close to worthy, I am nevertheless grateful, hugely grateful for the honor. Like my peers, I didn’t come into this industry for accolades. We work in isolation, after all, reading alone in a room, unconnected to the listening audience.
And in some ways, I try to maintain that isolation. I think it helps me, I think it can help all of us. Don’t get me wrong, I love a nice review like anyone else, but I try not to read them, because good or bad, they’re one person’s opinion. If you’ve spent any time in Hollywood, you’ve likely heard the saying, “Oh, he believes his own press.” Staying away from listener reviews or blog sites keeps me from doing that, but also protects me from getting bogged down by negativity.
Yes, ours is a profession that relies heavily on self-promotion, so it’s a fine line to walk, but I try to navigate it as best I can. I will absolutely post the occasional rave for a project I’ve worked on, but I do so primarily to help publicize the book, as well as to honor the author and the publisher, and show my appreciation for the faith they’ve shown in me. That’s both good manners and good business. Beyond that, though, I try not to pay attention. While speaking at a conference a few years ago, a fan approached me on the street and asked how many narration awards I’ve won, and I told her truthfully, “I don’t know.” I kinda don’t want to know, you know?
When I was in my twenties I got the chance to work with a well-known actor, and in a quiet moment I asked him which of his many roles was his favorite. His response? “My next one.” That taught me a valuable lesson and has been an example I’ve tried to follow. I have never once forgotten what it felt like to walk into Dove Audio in Beverly Hills all those years ago for my very first narration job—on June 10, 1999; yes, I wrote it down! Although I had already booked the job, I nevertheless knew that my work in the studio that day was an audition: I was auditioning for my next job, and I have been ever since.
Thank you, Audible. It’s been a lovely twenty years, and I am deeply grateful.
Scott Brick can be found at ScottBrick.net, and you can listen to one of his 683 audiobook roles on Audible.
On Sunday, as part of their 20th anniversary celebration, Audible announced the inaugural inductees of the Narrator Hall of Fame. The 20 members of this founding group were chosen by a panel of passionate listeners at Audible who spent many, many hours deliberating the merits of hundreds of talented performers based on the caliber of their work, the breadth of catalog, and listener feedback.
Among the honorees? Four ACX Producers! This week, they are sharing their reflections on the honor, and their advice to future inductees. Today, we kick things off with ACX University alumna Andi Arndt.
Hall of Famer Andi Arndt
When I got the call informing me that I had been voted into the inaugural “class” of the Audible Narrator Hall of Fame, I was in shock. I have only worked in audiobooks for the latter half of Audible’s 20 years. My fellow inductees have been, and continue to be, my role models, my teachers, my mentors. To be included among them is the highest honor I can imagine.
When I look back at the things that made a big difference along the way, a couple come to mind.
Surround yourself with people who support you and believe in you. My dear husband Chris bought me a Dell Media Center computer for Christmas back in the 1990’s, and said he thought maybe I could use it for a home studio. That gift got me thinking about starting my own business, and along the way Chris and my daughters gave their blessing and encouragement as I traveled all over the country for workshops, conferences, and recording sessions, and as my increasing working hours complicated our family schedule. I know from talking with some of my coaching students and colleagues that not everyone has that kind of moral and financial support, and I absolutely do not take it for granted. This advice applies to people you hire as well; when I asked our family’s former tax accountant some questions about the tax implications of my then-new small business, he said “ask me that when you make over $10,000.” I felt like I’d been patted on the head and dismissed. We now have a great accountant who takes our questions seriously and helps us plan for the future with an eye toward growth.
Show up for stuff. Go to workshops and keep up with your classmates and teachers. Go to industry events, big and small, a few times a year. Don’t worry about immediate results; focus on getting to know people that you will learn from and work with for years to come. You can do a lot from your home studio, via social media and email, but until you show up in person and start getting to know your clients and colleagues as people, you’ll have a hard time feeling as though you truly have access to the information and connections you need to get where you want to go.
Best wishes to you in your professional endeavors, and please join me in congratulating Audible on their two decades bringing the spoken word to ever-increasing audiences. Congratulations also to my fellow Narrator’s Hall of Fame inductees. Here’s to the future!
Old school meets new school with ACX producer Luke Daniels. Beginning his narration career with Brilliance Audio in 2009, Luke kept his ear to the ground and rode the wave of home studio expansion to find success producing audiobooks for major publishers and ACX Rights Holders alike. Luke’s hard work has paid off with 13 Audiofile Magazine Earphones Awards and 7 Audie nominations, most recently for The Purloined Poodle, written by Kevin Hearne and produced via ACX. Luke joins us today to share his story.
Q:How did you become an audiobook narrator?
A: I was raised in Kalamazoo, Michigan, in an environment of storytelling. Both my parents were actors, directors, and taught theatre, so from the very beginning, the arts spoke to me. I loved movies, plays, music, and visual arts. But most of all I loved stories. Books, comics, 50s radio dramas…I absorbed it all. My undergrad years were spent exploring storytelling through film production/interpretation, literature, and theatre. I got my Master’s from the University of Connecticut in Performance. But it wasn’t until I recorded my first audiobook that I felt that old connection to a story told solely through words and voice. I knew I was taking part in a ritual as old as human beings themselves, and it electrified me.
I got the chance at my first book narration due to a lot of hard work, plus more than my share of luck. My older brother had narrated audiobooks for Brilliance Audio, based in Grand Haven, Michigan, back in the cassette tape days. He was kind enough to pass my name to their casting directors. After I auditioned, they offered me my first book, a backlist John Lescroart title called Sunburn. I was in. But now I had to actually record it…and what the heck did I know?
I jumped in with both feet and I read. But I also listened—to the directors, to the engineers, to other narrators that I met, to the text. I listened to what the authors told me. I listened to the TV with my eyes closed. What images did the voices I heard create in my mind? I listened to people on the street and I used their voices in the books I narrated. I relistened to my books after they were released and shuddered at the choices I’d made that fell flat. I felt exulted in the few moments that felt electric and tried to learn from it all. Listening to my own performances highlighted familiar rhythms and stress patterns I can slip into during narration. This is a clear sign that I’m just reading and not fully engaged with the text. Relistening also showed me times when I went too far with a character and other times when I wish I’d gone further.
In addition to all that listening, I read, and I read and I read some more. The more familiar I became with different genres and authors, the more I started to understand how their stories should be told. Before I knew it, I was recording two books a week for Brilliance.
Luke’s latest Audie-nominated performance
Q: How did you grow your business from that point?
A: While Brilliance and their studio system were fantastic, I knew I needed to diversify to be a viable entity in this emerging industry. But I lived in Michigan. Hemmed in by the Great Lakes, Michigan is known for cherries, beer, and snow days, but it’s no major industry hub like New York or Los Angeles.
I’d heard that my fellow narrators were now able to record for other companies from their home studios and still be home in time for dinner —because they never had to leave home in the first place. From there I slowly began to build my stable by searching out producers at other studios. After working with Brilliance, I was comfortable asking their casting directors for other studio contacts that I could reach out to. Word of mouth through other narrators, directors, and engineers helped, too. I learned that having an easily accessible website where studio producers could listen to my samples was essential. I never made them click more than two buttons to listen to me. When introducing myself, I supplied producers with practicalities right off the bat. Saying “I have my own studio,” or “this is my availability,” gave them answers before they had to ask the questions.
Publishers and producers hired me to record from home. I also continued to record at Brilliance’s studios until they were comfortable letting me take over the reins from my own studio.
Q: What do you wish someone had told you when you were just starting out?
A: 1. “Think before you act.” I’ve always been so gung ho to make my mark that I’ve sometimes been overzealous or guilty of trying too hard. I have to remind myself to take a moment. Breathe. Slow down. Tell. The. Story.
2. “You are your greatest asset.” Trust yourself, but also push yourself out of your comfort zones. Take risks. Have a point of view. Make a choice and commit!
3. “Support other narrators and producers.” We’re all in this together. It’s not a competition. Stats are great. Good reviews are manna from heaven, but none of it is as important as people. From the proofers to the producers, everyone has an equal right to play the game and no one part is more important than the whole: a story well told.
Q: Do you have any other advice for those just getting their feet wet with audiobook production?
A: In addition to courting producers and casting directors, it’s important to develop relationships with your fans and authors. Social media is a boon to us performers, a free marketing tool for our product, audiobooks, but also ourselves. Listeners love a shout-out on Facebook. That small personal interaction can translate into a lifelong fan. Authors love Twitter, so use it to connect with them and promote your work. I use YouTube and Facebook Live as a way to give fans and authors a small glimpse behind the curtain. In an emerging industry like audiobook production, the sky’s the limit.
How can you find your niche and create your own brand? If you are writing to a current or prospective client, take the time to make your emails simple, clear, and to the point, but also find some small way to personalize it. I would say 90% of my interactions with producers/authors is through email. How can you show them you’re not an automaton? It’s difficult to build a strong business relationship with someone you’ve never met in person, but it’s not impossible.
Q: How do you define success in your creative career?
A: When producers, authors, or Rights Holders reach out to me and ask me to do a book without auditioning. Whether or not I take on the project, that is success. That’s someone saying we’ve heard your work, or at least heard of you, and we want you to tell this story. Success is when my previous work is good enough to pave the way for future work.
Q:Do you have a fun hobby or skill unrelated to your audiobook work?
A: I lived and worked in Yosemite National Park for a while and was an avid climber and hiker. I still try to make it out to the mountains at least once a year.
Luke Daniels is the recipient of Audible’s 2012 Narrator of the Year Award. Daniels’ vast repertoire of work ranges from Kerouac to Updike, Nora Roberts to Stephen King, and Michael Crichton to Philip K. Dick. His background is in classical theatre and film. He can be found at http://www.luke-daniels.com/.