This week we’re featuring a series of posts aimed at helping ACX users ensure their titles make it from “in production” to “on sale” as quickly and painlessly as possible. Part 2 is below, and the entire series can be found here.
Duplicate Chapters and/or Missing Chapters
Make sure to pay close attention to the order in which you upload your files to ACX. While the opening/closing credits and the retail audio sample have specific upload slots, it’s up to you to order the individual chapters or sections properly. Don’t click “Done” or “Approve” if a chapter is missing, duplicated or out of order, hoping that the ACX team will catch it. You are better acquainted with the intricacies of your title, and as the producer or rights holder of your audiobook, your name is on the line.
While errors such as these can often cause delays in the QA process, the worst scenario is having your title go live with such a flaw. When this happens the customer hears your mistake and may leave a negative review on Audible.com that will adversely affect sales. Help us ensure that our listeners are getting exactly what they’ve paid for by delivering a complete and correct final product to our QA team.