ACX Storytellers: Zhanna Hamilton

Posted on July 3, 2014 by Scott Jacobi

Zhanna Hamilton is an ACX user doing double duty: she plays both roles in the ACX equation as an author and  audiobook producer, with a Master's in Marketing to boot. Her combination of education and experience has enabled her to achieve success marketing over 90 ACX titles and generating hundreds of valuable Bounty payments. She joins us today to share her story and her tips for audiobook marketing success.

The Zhanna Hamilton Story

As an Audible Approved Producer on ACX, my virtual studio and I have had the pleasure of recording, editing and mastering over 100 audiobooks. Some of these audiobooks have been my own books, with others for authors and small/medium publishers. Thanks to ACX, I’ve been fortunate enough to have my audiobook “Rewire Your Brain: 300 Affirmations for Positive Thinking” hit number one on iTunes in the self-development category in February 2014

As a child, I’ve always had an inclination towards writing. One of my first poems was about the psychology of a cat (it wasn’t as sophisticated as it sounds), prompting my mother to gift me a journal so I could keep my poetry in one place. As an adult surrounded by the growth of technology and the availability of the ACX platform, creating audio books was a natural extension of my love for words. The best audiobook production comes from a team of dedicated people with one goal in mind – to produce quality audio books. After building up a rock star team of voiceover artists and sound designers to produce my own audiobooks, I opened up our services to other authors and publishers.

Bounty Payments and Audiobook Marketing

Once the production process is completed, marketing becomes an integral part of the audiobook life cycle. Marketing your titles will expose them to a wider audience and is key to generating those bounty payments (awarded by ACX whenever a new Audible listener buys your book as their first purchase). It can be difficult to think like a marketer if you only view yourself as a writer. In order to sell well, you must be both. Even big publishers don’t do nearly the same amount of advertising for authors as they used to – placing much of the marketing responsibility on your shoulders. If you are self-published, that responsibility triples. Here are some tactics to help you become a successful marketer:

Educate yourself. I learn best through trial-and-error, listening to interviews with other entrepreneurs or authors and self-educating through books, internet searches and tutorials. I do have a Master’s in Marketing, but I’ve found the information from a curriculum can be found on Google for much cheaper. In other words, there is no excuse for anyone in the information age to say, “I don’t know to market my book.” Just Google it!

Don't just SELL, SELL, SELL. As every self-published author has learned (or will learn), establishing a relationship with your audience is a must. This means engaging with your social media audience, always answering emails from readers, and treating people like respected friends – not wallets. Would you rather buy a product from a friend, or a stranger? The more familiar your fans are with you, the more you will feel like a friend to them. This enriches their lives, and in return, they will be more willing to choose your products over a stranger’s products. Familiarity helps establish trust, both in you as a transparent person, and in your line of products.

Value first, promotions second. In order to gain a real following, you must give immediate value outside of your line of products. “Value” is a vague word, as it means something different to each audience. Your audience might value humor, and that’s why they follow you on social media. If you are a romance novelist, they may value your insight on interpersonal relationships. Giving them more of what they value - with your promotions coming second - lets your readers and listeners know you are there to enrich their lives.

Quality over quantity. When I’m browsing the internet and come across a great article, video, or blog, I think, “My Facebook fans would love this.” The more useful your posts are to your audience, the more they will think of you as an authority in your industry. When I first started maintaining social media pages, I thought posting every hour like those big-budget pages did was the way to go. I quickly learned quality is more important than quantity and am pickier about what I post on social media. Before posting anything, I always ask myself, “would I want to see this in my newsfeed?” Sharing in this way helps me feel more connected to my audience when they ‘like’ what I post.

Set a schedule. Being an author, producer, and marketer creates the need for a schedule. I like to plan my productivity on a monthly basis, setting milestones and deadlines within each week with the overall goals of the month in mind.

Use those promo codes. ACX will give you 25 free promotional codes upon the publication of your audiobook. Personally, I enjoy offering freebies through my newsletter and social media channels, as these are the places my audience expects me to give such items. For example, I run a book reviewer program on my English as a second language website for reviewers wanting free books. Additionally, I give away books on a weekly basis through my Reddit profile and my newsletter. Sometimes, the books or audio books I give away are in exchange for honest reviews. Other times, they are for gaining a larger readership and come with no conditions. I have done Facebook giveaways, interviews and have shared my knowledge with others with the goal of connecting with my readers, listeners and other like-minded people.

Mix it up. I’ve found the best way to promote a product is to mix up your marketing method, experiment often and let the results lead your marketing plan. You might find that book trailers are a great way to promote audio books, or that Pinterest is where your audience hangs out the most.

My focus for all my audiobook marketing is always the end user and how to best connect with them. This outlook has made all the difference in both attracting new Audible Listeners and keeping them interested in our line of audio books.

To receive updates from Zhanna Hamilton, follow her on Twitter and Facebook. Subscribe to her newsletter on ZhannaHamilton.com for free books and audio books.